Our customers tells :
Dear Victoria,
Having returned safely to Denmark I wish to
express my thanks to You for a great
experience in Your Autocamper. The camper
was in a good condition, the demonstration
during takeover was efficient, smooth
paperwork and good assistance and guidance
on recommendations of places to visit.
Not least do I wish to express my sincere
thanks to Yourselves for Your excellent
personal assistance and service rendered
during the whole operation, starting from my
first approach, which was attended and
replied to You immediately. Prompt answers
were given to all questions. A quick
solution was found in respect of
requirements for kitchen and bedware.
Assistance rendered for hiring a car to get
from Milan Malpensa to Pistoia. Good follow
up and call-back during rental etc etc.
Everything conducted in excellent English.
Flexibility and service when it is best !
Thanks You Victoria for making this rental a
succesful experience and giving base for a
nice holiday in wonderful Toscany, which we
shall look very much forward to repeating as
soon as possible.
Kindest regards
Peter Monsted
PETER MONSTED (Honorary Consul BRD)
Les envió este email para hacerlos
participes de nuestro agradecimento por
vuestros servicios, tanto en cuanto a la
autocaravana que nos arrendaron como al
servicio y cordialidad dispensados por todo
vuestro personal, esperamos hacer uso de
vuestros servicios nuevamente y a la
brevedad. Un cordial saludo para todos
ustedes.
Daniel N Paglia y señora
Victoria
Our Camper van holiday was everything we
expected and more.
Victoria is worth her weight in gold.
Nothing was too much trouble for
her to organise for us.
The standard of service from Caravan
Campeggio is second to none. I
would highly recommend them for a carefree
camper van experience.
Their vehicles are well prepared and contain
most of the things you
would need.
The SatNav is a must for finding the
campsites; although sometimes it
does try to send you down roads that are
totally unsuitable (there is no
way to tell the thing that you are driving a
7.0 m long vehicle that is
3.1m high.) Having campsite locations in the
Sat Nav would be useful.
With best wishes
from Peter, Betsy, Rachel and Matthew.
Dear Victoria
and 'team Caravan Campeggio'
We would all
like to express our gratitude to you for
providing a really first class service
throughout the entire experience of booking
our motorhome until the day we flew back to
England (yesterday). We had a wonderful
holiday in Italy. You were exceptionally
helpful from the moment you collected us
from the airport at Pisa, and made yourself
available 24 hours a day if we had any
problems (which I am happy to say we
didn't).
The Motorhome
was perfect for us, and all systems worked
well. We even kept on the right side of the
road for 3 weeks!! We will be back, and
would be glad to recommend your company to
anyone.
Kind regards
Victoria,
Thanks you for all you help in arraging our
Campervan for our Holiday in Tuscany. The
van was very clean and very new and
everything we had asked was included.
We really
appreciate all the help in finding the camp
site for our first night and for the
collection from the airport.
I have already
recommended your company to an Italian
friend of mine who lives in Geneva and often
takes takes his vaction in Tuscay.
Thanks and best
wishes.
Bill
Hola Victoria,
La verdad es que fue duro volver a la rutina
y al trabajo despues de unas vacaciones tan
magnificas pero bueno, hay que trabajar para
ahorrar y poder volver a ir de vacaciones :)
Estare encantado de participar en vuestra
sección de comentarios, aqui debajo describo
un poco nuestra experiencia:
"El
pasado verano decidimos con unos amigos
realizar un tour por Italia en autocaravana.
Después de mucho buscar vimos que la oferta
de alquiler de autocaravanas en España no
salía demasiado económica: el precio que nos
pedían era bastante alto, los modelos eran
un tanto discretos y el trayecto en caravana
de España Italia (y viceversa) iba a ser
largo y caro. Finalmente se nos ocurrió la
idea de alquilarla directamente en nuestro
destino. Así es como descubrimos Caravan
Campeggio y la verdad es que el hallazgo no
pudo ser mejor. Al principio nos asustaba un
poco contratar el alquiler de la caravana,
por no ser un trato cara a cara, pero todo
salio genial. El hecho de que hablen español
ayudo mucho, llamamos por teléfono y nos
atendieron muy bien, con un trato muy
agradable y atento. Así que al final
llegamos a Italia con nuestro coche
particular, ahorrando tiempo y dinero,
además pudimos dejar el coche dentro del
recinto, con lo uno se queda mas tranquilo.
Lo mejor fue cuando vimos la caravana, era
completamente nueva, solo tenia 300km y
justo cuando llegamos la acababan de
limpiar. Era la primera vez que nos
adentrábamos en el mundo del caravaning,
pero nos explicaron como funcionaba todo con
lo que no tuvimos problema (nos dieron
incluso su móvil por si surgía alguna cosa).
En
resumen un servicio genial a un precio ya de
por si bajo y con descuentos del 30% a
extranjeros, os lo recomiendo!! Seguro que
quedareis tan contentos como nosotros!
Ferran
Barcelona"
Espero que esto sirva para que tengais aun
mas clientes y podais hacer de sus
vacaciones un feliz recuerdo.
Un abrazo,
Ferran
" De 22/09 a
06/10 viajamos de Pistóia à Palermo
conhecendo as maravilhas da Itália: seu
povo, sua cultura, sua história. A
melhor impressão que tivemos foi a
imensa hospitalidade e simpatia do povo
italiano. Agradecemos a equipe da
CARVANCAMPEGGIO que simplicifou a
locação (noleggio) da camper e nos deu
as melhores informações e orientações
sobre a Itália, além de
nos ter proporcionada um Superbrig
677 semi-nova, completíssima,
inclusive navegador (que não estava no
contrato). Além da simpatia de toda a
equipe, a VICTORIA (gerente)
fala espanhol, o que facilita a
comunicação com os brasileiros. Aos
brasileiros que desejarem conhecer a
Itália de motorhome, recomendo
a CARVANCAMPEGGIO pela honestidade da
empresa e a facilitação da contratação e
devolução. Para apanhar o veículo, se
pode agendar a viagem de S. Paulo a
Firenze, já que Pistóia fica a menos de
50 km da capital da Toscana."
Abraços
Vilson
(Brasil)
Hola Victoria!!
Disculpanos la demora en responderte. Con
la mudanza hacia Argentina, acomodar las
cosas y tramitar en contra de nuestro
gobierno que pone trabas por todas partes,
nos tomamos un poco de tiempo para
responderte. Nuestra opinión luego de la
experiencia con Caravan Campeggio, podríamos
resumirla de la sieguiente manera:
Desde el primer momento que comenzamos
las conversaciones para alquilar la
autocaravana, desde Barcelona, España, hemos
encontrado la mejor buena voluntad para
resolver todas las pequeñas dificultades que
nos surgían, no solo con eficiencia, sino
también con calidez.
Una vez convenidos todos estos
detalles, su cumplimiento fue aún mejor de
lo acordado: el transporte desde y hacia
Pisa, el apoyo cuando tuvimos un pequeño
accidente, las buenas condiciones del
vehículo, la puntualidad en la entrega y la
comprensión por los pequeños detalles a su
devolución, fueron, como dijimos mas arriba,
mejor de lo que esperábamos.
Hicimos el alquier sin conocer a las
personas de Caravan Campeggio. Nos fuimos de
Pistoia habiendo sido tratados como amigos.
Asi nos hemos sentido y asi los recordamos.
Puedes publicar este mail, completo o
parcialmente.
Un gran saludo y gracias por tod,
Malisa y Jorge Vega (Argentina)
Hello Victoria,
Everything OK with you? Our routine is
back to normal. But fortunately we have
a beautiful after summer. Temperatures
are above 25 degr. C. So it feels like
we have a little bit of vacation left. I
hope the extreme busy times are over for
you and you also have some time for
yourself.
Ofcourse we are willing to sent you our
remarks.
-
Service of caravan Campeggio
The service, thanks to Victoria, was
absolutely fantastic. It started
with a call from Victoria 2 days
before pick up to check if
everything was still OK and where we
wanted to be picked up. We chose to
travel by train to Pistoia which is
easy and quite comfortable. Victoria
was right on time to pick us up at
the station. They took enough time
to explain everything to us. We
asked Victoria to make a car
reservation for us, so we would have
transportation when we returned the
camper van. Later it turned out the
car rental company had made a
mistake and lost our credit card
data. Instead of calling us Caravan
Campeggio people made the new
reservation and paid for it
themselves. All we had to do was pay
them back we arrived to pick up the
car.
-
The quality of the van
The van was quite new. So in general
the quality was good. Although we
had some remarks. The finishing of
the van was not perfect. When the
door was closed, the door was still
ajar. Little mosquito’s found there
way into the van at night due to
that. The sink was leaking a little
bit so we could not use the
tableware drawer underneath the sink
because it was a little bit wet all
the time. Furthermore we had a
problem with charging of thebattery
with the 230 V external power
supply. That did not work so we had
to rely on the car engine to charge
the battery. The engine of the van
was good. We drove on several narrow
and steep slopes, but the engine was
more then powerful enough. Also the
mileage was good for such a big van.
About 9 to 10 km per litre diesel.
-
General opinion of Caravan Campeggio
Caravan Campeggio unique selling
point (USP) is without a doubt there
customer service. I have rented
camper vans all over the world from
the USA to South Africa and
Australia. But I have never had a
better service then at Caravan
Campeggio. The prices are reasonable
and the choice in size and camper
type is good. A point for
improvement would be the finishing
of the interior of the van. It is
not bad, but my general opinion is
that it is done in a hurry without
the focus on top quality. I don’t
know if this is the case for all
vans, but at least for the van we
rented.
Overall if I had to give the company a
grade from 1 to 10. I would give it an
8+. And finally a word of advise to the
general management: Nourish people like
Victoria because they are not so easy to
find. It makes your company stand out.
That’s it. I hope you can use the
comments. And don’t forget, If ever you
are in the Netherlands and you need some
assistance don’t hesitate to call us.
Regards,
_____
Hola,
Victoria, ¿qué tal? Nosotros por aquí
bastante bien, pero ya metidos de lleno en
la rutina del día a día y diciendo adiós al
veranito. Quizá al año que viene os envíemos
algún conocido ya que muchos amigos han
estado interesados. Nos parece bien que
publiques nuestros comentarios en vuestra
web, podría ser algo así:
"La
experiencia de viajar en autocaravana por
Italia, ha sido fantástica; para nosotros
era la primera vez que lo hacíamos así, ya
que habíamos ido bastante de camping, pero
siempre con tienda de campaña o en alguna
cabaña. Viajábamos con dos niñas de 8 y 11
años y nos decidimos por este medio por la
libertad que proporciona, al no tener que
llevar los alojamientos reservados con
antelación y poder cambiar de ruta en el
último momento o, en un momento dado aparcar
al lado de una playa. Cuando hacíamos muchos
kilómetros empezábamos con las niñas
dormidas, con lo cual el viaje no se les
hacía largo. El único pequeño inconveniente
al principio
-enseguida
se supera- es la dificultad para maniobrar,
pero por lo demás viajar con la casa a
cuestas es genial".
Fdo. Una
familia de Madrid.
Un saludo,
Victoria.
hi victoria
we had a
great holiday! it really could not have
been any better. even the hotel in pisa
was ok in the end. we had a great lunch
in a place called il capodaglio on via
del carmine, if you are ever in town!
The
motorhome was great. It was big but
Rory said easy to drive because of the
size of engine (even through these
tuscan roads!).
The two
things we thought would be useful that
we didnt have was a bin and also these
ramp things which you put under the
tyres and would level the motorhome if
the pitch was unlevel. We would have
used the ramps a lot in hindsight.
Apart from
these things everything was perfect.
The service (thanks for collecting and
dropping us in town), the motorhome, the
food and wine, the weather and
countryside. We had a great time.
Kind Regards
Jackie and
Rory
Good day to you Victoria
Firstly let me apologise to you for
not getting in touch with you
before.
Things have been a little hectic in
the last few months for me ,but even
so I have no real excuse for not
responding sooner.
Caravan Campeggio has served myself
and my friends very well in the
past,and I have doubt that they will
do in the future.
I will definitely use your company
again as will all the people that
have asked me about camper hire in
you area.
We have always been fully satisfied
with the manner in which you have
dealt with our requests ,
including the transfer from/to Pisa
airport (transferring twelve persons
& all their luggage is not easy )
but you coped admirably and were
very punctual and made a difficult
transfer smoothly.
The
vehicles that we hired this year
were excellent,very clean. almost
brand new and very well equipped,
they were ideal in fact.
We
contacted you first as some friends
of ours hired from yourselves last
year and were very pleased with your
service
as
such I would have no hesitation in
recommending your company to other
interested parties, communication
with you was
straightforward and your website was
equally informative, in fact it was
a pleasure to deal with you as you
were always courteous
helpful and efficient and your
responses were always timely and
very clear and informative
I
look forward to seeing you again in
2007
and
hope all is well in Pistoia
Kind Regards
Les
Walker .
Buon Giorno!!
Ya de vuelta a la realidad!!! Y
pensando en lo bien que nos ha hecho
el
corto viaje,pero inteso, por estas
tierras.
No tenemos ningun problema en que
pongas algo de nuestro viaje en
particular, tu misma, estamos
encantados de como nos han tratado.
Si quieres alguna foto o algo nos lo
dices y te lo mandamos sin problema.
Ciao!!
Nuria,Esther,Albert,Narcis y Magda
Ciao Vittoria,
I miei commenti sono qui sotto:
Ho usato i servizi di
Caravancampeggio quest’ estate,
in Giugno, noleggiando un
Katamarano motorcaravan che mi
ha portato con la mia famiglia
attraverso Italia e Francia dove
abbiamo visitato una decina di
castelli nella valle della
Loira.
I punti di forza della
Caravancampeggio sono:
efficienza e gentilezza di tutto
il personale; condizioni
tecniche del veicolo
(praticamente nuovo); appoggio
via telefonino durante il
periodo di noleggio per la
soluzione di piccoli problemi
tecnici o per informazioni
relative al mezzo stesso. Da non
trascurare il fatto che la sede
di Caravancampeggio e’ appena
fuori l’ uscita dell’ autostrada
(Pistoia) che rende facile il
suo raggiungimento per prendere
possesso e riconsegnare il
caravan.
L’ unico punto negativo
registrato durante l’intenso uso
del mezzo, e’ stato il facile
riscaldamento della frizione
durante la salita della strada
che porta al traforo del Monte
Bianco. Il problema e’ stato
risolto fermandosi da una parte
per un’ oretta finche la
frizione si e’ raffreddata
sufficientemente consentendoci
di riprendere la strada. Nessun
altro problema da segnalare.
In conclusione, la
Caravancampeggio e’ sicuramente
un’ impresa da tenere in
considerazione per noi toscani
quando si pensa a un noleggio di
un mezzo nuovo o quasi per una
bella vacanza, in Italia o all’
estero.
Saluti
Daniele Salvini
Country Project Officer
RAPR
Hi Victoria,
All we can say is your service was
second to none; van- superb,
service- excellant,overall I would
not hesitate to recommend you to
anyone!! Hope you are well, our
holiday is now ,unfortunately, only
a distant memory- we are ready for
another one, take care,
Susan.
Bonjour
Victoria,
Je
m'excuse de ma réponse retardée. Ici
à Brugge tous va Très bien, aussi
avec nos enfants qui parle encore
avec beaucoup d'entousiasme de leur
vacance en Italie!
J'ai
écris un petit mot pour exprimer
notre experience avec vous et avec
toute l'equipe, le service était
super bien :
Notre séjour en Toscanië en
camper en avril 2006 était
formidable. Le camper loué chez
Caravan Campeggio, était impéccable,
très spacieux et tout comfort (donc
bien pour nos 3 enfants), tout neuf
et très propre, très bien équipé
avec GPS ( très facile pour touver
les petits coins super sympathiques
en Italie), .....
Et quel luxe d’etre attentu a
l’aéroport par Victoria (qui parle
trés bien le Français !) et de
recevoir tant d’informations et
d’explications sur place concernant
le mobil home, les routes, les
campings...
Un service formidable et des gens
extrémement gentils et flexibles.
Félicitations au propriétaires et a
sa merveilleuse équipe pour une
semaine de vacances inoubliable.
On reviendra ! A recommander à tous.
Martine
Hi Victoria,
Sorry, but I just found your message the
other day. My e-mail address
is attracting loads of junk mail and I
couldn't see it.
I am delighted to offer some remarks for
your website and hope I'm not
too late for you.
"The motorhome we hired from Caravan
Campeggio was modern, comfortable,
clean and spacious, but most of all it
was the outstanding service we
received from the company which made our
holiday one of the best we've
had. We were made to feel more like
friends than customers."
Hope this helps, but if you need
anything else, just let me know.
By the way, you should also let me know
if you or any friends want to
visit Scotland at any time and you need
any help.
I wouldn't recommend it now though, I
haven't seen so much rain in years!
Hope you are all well (the dogs too!)
Regards,
Lesley
We flew from the UK to Pisa and hired a
Rimor camper from
Caravancampeggio for a week in October 2006
to tour the
coast of Tuscany. October is great because
the tourist sites
are not crowded, but the weather is still
fine. The vehicle
we hired was only a few months old and was
ideal for what we
wanted. It was all in good order when we
hired it. There
were only two of us in what was designed as
4/5 berth
vehicle, but we appreciated the space.
Driving was easy even
though we were unnacustomed to a left hand
drive vehicle.
Inevitably you will find yourself lost and
squeezed through
some narrow streets in Pisa rush hour
surrounded by scooters
but that's part of the experience!
This is a great way to see Italy. Victoria
at
Caravancampeggio was extremely helpful with
campsite
information/ airport transfers to and from
Pisa etc. and her
excellent English was a real confidence
booster. The camper
had the full package with toilet, shower, 3
way fridge
freezer as well as electric hookup, so we
could us the
public camper parking sites which seem to be
in most Italian
towns (Look out for the signposts with a
camper van poised
over a ditch) These normally have
sewage/dirty water
disposal points but obviously no hook-ups,
so we had to be
careful with the battery for more than one
night. We brought
our folding bikes from the UK which we used
a lot including
on a day trip to Elba. The camper had a rack
for the bikes
which made it really simple.
Advice? Only about half of the privately
owned sites are
open in October, so ask for the location of
public sites
before you set out from the tourist
information offices. Get
good maps (1:200000 or bigger is good) Also,
if you're going
in either early or late season, the nights
can be cold, so
an extra blanket or two is essential.
Best free site? One stood out from the rest
- the small
camper-only parking space near the Coop
supermarket and
marina in Rossignano Solvay(south of
Livorna) which
overlooks the splendid local beaches. Great
for an early
morning dip.
Best private site? Torre Pendente in Pisa.
It's easy to find
and only 800 metres from the leaning tower
and the north
siode of town. Excellent facilities and they
also have cheap
cabins (45 Euros for 2 people) that you can
rent if you need
a night's accomodation on your way to or
from Pisa airport.
Experiences to avoid? We got caught on a
coast road that was
in a zone restricted to vehicles under 2.3
metres by
accident and this cost us a fine of 71
Euros, so watch out
for those zone signs. They mean business!
David & Clare Blight (Exeter, UK)
(email:
davidblight@rya-online.net)
____________________________________________________________
Para nosotros ha sido ésta
la primera vez que hemos
alquilado y viajado en una autocaravana. La
verdad es que, además de ser una forma muy
cómoda de visitar un país, ha sido una
experiencia inolvidable.
La atención que Victoria nos
dispensó desde el primer momento es algo de lo
que muchas empresas deberían tomar buena nota.
Vivimos en Holanda y desde allí por internet nos
pusimos en contacto con ella, y en seguida
recibimos toda la información. También nos vino
a buscar al hotel donde pasamos la primera noche
y el último día nos llevó al aeropuerto. Durante
nuestra estancia llamamos a Victoria varias
veces para pedirle diversas informaciones. Esto
es un servicio que no se encuentra en todas
partes, creánme porque nosotros viajamos mucho y
hemos visitado numerosos países.
El viaje en la
autocaravana fue fantástico.
La autocaravana era casi nueva y muy limpia. No
tuvimos ningún problema y pudimos visitar
diferentes lugares. Estuvimos en Venecia, Lago
di garda, Lago Maggiore, Lucca, Marina de Pisa,
Pisa, Lago Trasimeno y Florencia en tan solo 10
días. La mayoría de veces pasamos la noche en un
camping, dos veces paramos en una area especial
para autocaravanas. Esa es la ventaja de viajar
con autocaravana, si te gusta un lugar te
quedas, si no te marchas a buscar otro.
Nuestra experiencia con
Caravan Campeggio ha sido muy positiva y lo
recomendamos a todo el mundo. Las autocaravanas
son excelentes y el servicio inmejorable. No
sólo el hecho de que Victoria hable espanol es
remarcable sino también su devoción y atención a
los clientes.
Querida Victoria y Caravan
Campeggio: gracias por estas vacaciones
inolvidables en Italia.
Encarni, Patrick, Alex y
Jessica.
“In May 2007 my
family and I had planned a holiday in Tuscany,
Italy. We looked on the internet and we found
“Caravan Campeggio” in Pistoia. As we made
contact we received a message from Victoria
Guillen. She occurred to be a pleasant, friendly
and professional person to deal with. She also
arranged a room for us in Hotel Pace in Pisa. We
would arrive in Pisa at midnight, so we needed a
place for the first night. It was Victoria who
arranged this. She managed to have us stacked in
a comfortable room in Hotel Pace, for we were
with two adults and three childeren. Thus, a
nice way to begin our holiday with.
The next morning
Victoria came to collect us in our hotel in Pisa
and drove us to Pistoia. There we found a
campervan ready for us. It was a practical new
and modern type of van. Since we came from
outside Italy we received a discount of 30%,
which is a reasonable amount of money! After all
the businesslike arrangements, we started our
tour.
It was really
nice touring around in this particularly side of
Italy. The nights we mostly stayed in special
camperplaces. They usually were free of charge,
sometimes we were only had to pay a parkingfee
of some euros. Two times we stayed at a camping.
The first night we booked at camping “Michael
Angelo” near Florence. In a walk of merely 10
minutes we easily reached the center of the
town.
After Florence we
visited: Radda, Sienna, Buonconvento,
Montepulciano, San Gimignano, Volterra, Luca and
Pisa.
We really
liked our stay in Italy and my wish for the
future is to come back again and to visit and
see an other side of Italy. I definitely will
try to hire a campervan via Victoria again!”
“In mei 2007 had ik samen met mijn gezin een
vakantie gepland in Toscane, Italië. We zochten
op het internet en vonden een bedrijf genaamd
“Caravan Campeggio” in Pistoia. Toen we
informatie opvroegen, kregen we contact met
Victoria Guillen. Zij bleek vriendelijk en
professioneel mens te zijn. Omdat we tegen
middernacht in Pisa zouden arriveren, hadden we
een hotelkamer nodig voor de eerste nacht. Dat
bleek voor Victoria geen probleem te zijn. Zij
boekte voor ons een comfortabele kamer in Hotel
Pace. Wij waren immers met twee volwassenen en
drie kinderen. Al met al een fijne manier om
onze vakantie mee te beginnen.
De volgende morgen kwam Victoria ons ophalen in
ons hotel in Pisa en bracht ons naar Pistoia.
Daar stond een camper voor ons klaar. Het was
een bijna nieuwe en moderne type camper. Omdat
we van buiten Italië kwamen, ontvingen we een
korting op de totale prijs van 30%, wat een
behoorlijk bedrag is! Na alle zakelijke
besoignes, konden we onze toer starten.
Het is echt fijn om
in deze speciale streek van Italië rond te
rijden. De nachten brachten we vaak door in
speciaal ingerichte camperplaatsen. Meestal
waren deze gratis, soms hoefden we slechts
parkeergeld ter hoogte van enkele euro’s te
betalen. Twee keer bleven we staan op een
camping. De eerste nacht hadden we een plaats
geboekt op camping “Micheal Angelo” bij
Florence. In een wandeling van slechts 10
minuten liepen we zo naar het centrum van de
stad.
Na Florence
bezochten we: Radda, Sienna, Buonconvento,
Montepulciano, San Gimignano, Volterra, Luca and
Pisa.
We genoten echt van ons verblijf in Italië en
mijn wens is om in de nabije toekomst terug te
keren voor een bezoek aan een ander gedeelte van
Italië. Ik zal zeker proberen om weer een camper
via Victoria te huren.”
Kind regards,
Annelies van Dijk |
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